Managed IT Services
Managed services is a proactive approach to computer repair bundled with other IT services, into a flat fee monthly pricing structure. We have 4 plans to fit your business needs.
We can provide IT management services that keep your systems running optimally and consistently. Our technicians maintain your systems and actively work to prevent system failures in addition to fixing current problems.
Many businesses make the common mistake of waiting for disaster to strike and major computer systems to fail before seeking out IT support. These days, many companies are realizing the importance of having systems support in place before errors arise. The result? Companies are experiencing less downtime while their staff is productively performing their jobs.
Our IT support plan customers run more efficiently and with greatly reduced system downtime. This helps them not only perform better but also increase ROI and experience greater profitability.
Managed Services success depends on 5 core components:
Network Monitoring – Ensures your infrastructure is performing optimally and alerts us to any errors immediately.
User Help Desk – Support your users by giving them the ability to solve problems quickly. Our Help Desk technicians are knowledgeable and ready to help keep your team productive.
Proactive Support – Utilizes best practices and technologies that focus on targeting the root cause of the problems BEFORE they degrade service instead of reacting after the problem arises.
Preventative Maintenance – By performing regular, routine maintenance such as daily health checks, patch management, software updates, backup verifications, and anti-virus update checks, we keep your infrastructure running at its best.
Customer Involvement – We meet with each of our customers to discuss status and provide recommendations and give businesses a high-level oversight of their infrastructure. Additionally, each month we provide a service summary report to keep you informed of your network health.